Results 1 to 5 of 5

Thread: I am having issues with a child theme provider here not providing good support

  1. #1
    Thread Starter
    Veteran leadology's Avatar
    Join Date
    Dec 2011
    Location
    United States
    Posts
    374
    Thanks
    31
    Thanked 9 Times in 8 Posts

    I am having issues with a child theme provider here not providing good support

    They gave great support when I first bought their theme now, several versions and new problems later, they are hard to get an answer/fix from and when they do answer, the answer is generally curt and not helpful. I have contacted appthemes about a week ago via support email with no response from appthemes. Can someone tell me how I can get the child theme provider to deliver the support they promise? Waiting for some kind of meaningful/helpful response from the child theme provider is getting to be a bad joke that I just don't have time for.

  2. #2
    samcy's Avatar
    Join Date
    Mar 2012
    Location
    Germany
    Posts
    12,100
    Thanks
    121
    Thanked 1,756 Times in 1,442 Posts
    You must be an AppThemes customer and logged in to view this response. Join today!
    Rolf Hassel (Samcy)

  3. #3
    Thread Starter
    Veteran leadology's Avatar
    Join Date
    Dec 2011
    Location
    United States
    Posts
    374
    Thanks
    31
    Thanked 9 Times in 8 Posts
    You must be an AppThemes customer and logged in to view this response. Join today!

  4. #4
    samcy's Avatar
    Join Date
    Mar 2012
    Location
    Germany
    Posts
    12,100
    Thanks
    121
    Thanked 1,756 Times in 1,442 Posts
    You must be an AppThemes customer and logged in to view this response. Join today!
    Rolf Hassel (Samcy)

  5. #5
    Veteran bleem's Avatar
    Join Date
    Feb 2012
    Posts
    1,571
    Thanks
    104
    Thanked 205 Times in 180 Posts
    You must be an AppThemes customer and logged in to view this response. Join today!

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Similar Threads

  1. The factors to select a good Child Theme
    By Beik in forum ClassiPress General Discussion
    Replies: 2
    Last Post: February 19th, 2014, 08:15 PM
  2. Trying to setup child theme having a world of issues
    By steely in forum Help Using ClassiPress
    Replies: 1
    Last Post: July 19th, 2013, 03:27 AM
  3. [SOLVED] Provided Child theme Issues
    By shunarjuna in forum Report Vantage Bugs (Legacy)
    Replies: 3
    Last Post: July 6th, 2012, 09:08 AM
  4. Does Classipress Support Child Theme?
    By hiro in forum ClassiPress General Discussion
    Replies: 1
    Last Post: July 20th, 2010, 05:06 PM