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Thread: Lost your password not working properly

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    Lost your password not working properly

    Hi:

    Using Lost your Password. -Goes to Password Recovery

    Password Recovery
    The text on the page says, "Please enter your username or email address. A new password will be emailed to you."
    This page has a single textbox, in which the user can enter his or her username or email address.
    No email is received.

    Your Username or emaill address then takes you to the login page with the login form and a Message "Check your email for the confirmation link"

    An email IS then received... titled Password Reset and contains a link to the Password Reset page.
    Click that link goes to the.

    Password Reset page
    The text on the page says, "Enter your new password below."
    This page probably should have two textboxes, in which the user can enter his or her new password twice.

    But this page has only ONE Textbox and it already has a (hidden) Entry in the New Password textbox... there is nowhere to enter
    the New Password a second time... and when you hit the RESET PASSWORD buton you get an error "The Passwords do not match".

    and that point clicking again on the reset password button just repeats the same page with the same error.

    Using parent theme ClassiPress v3.6.1 with WordPress 5.0

    Any help/advice much appreciated.

    Bobp

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