Thread: Assign to

Assign to

Hi,

Just started to use QC as a ticketing system but came across the following;

I want my clients to be able to register and leave tickets for issues that may occur with their websites. So far no problem. But the clients that register are now members of the project team so other clients could create new tickets and assign them to other clients as fas as I can see.

So how can I arrange that clients can only create a ticket (prefer to get an email when a tickets is created) and then just have to wait till the support (that's me) fixes the problem or changes the status? The milestones could go also, my clients wouldn't know what to do with it anyway.

It now seems to me that is mostly targeted at incompany project teams only.

Thanks