Thread: When I upgrade the listing's plan it disappears until the admin approves it again

When I upgrade the listing's plan it disappears until the admin approves it again

Hi,

I have set up a basic plan where the listing is free for unlimited time.
In addition, under Payment Settings -> Listing Add-ons - I have enabled the 'Feature on Homepage' and set it to 30 days for $0. Also enabled 'Feature on Category' and set it for 30 days for $0. (I set the price to $0 for purpose of testing).

I wanted to feature my listing ‘A’ on the homepage. So, I clicked on the button to upgrade my listing. I then get the pricing option which asks me to "Please choose a feature option". I chose the "Feature on Homepage for 30 days for only $0.00 more". So, I get the message that the order is completed.

But the problem is that the listing ‘A’ disappears from the directory. The listing ‘A’ goes into pending status. I have to go to my admin dashboard and only when I approve (accept) the listing ‘A’ I am again able to see the listing ‘A’ on the website.

Is there a way to upgrade and not have the listing disappear until it is approved?

Also, even though I upgraded listing to appear as featured - it does not show up as featured. I am able to buy the upgrade for featuring on homepage repeatedly - it does not show that I have already bought it.

The only way that I can show the featured banner on a listing is when I manually set the 'Feature on Homepage' on the listing using admin dashboard.


Is that how it's supposed to work?

thanks.