Results 1 to 4 of 4

Thread: Mapsupreme - Map FREEZED after loading

  1. #1
    Thread Starter
    Expired Customer jnutzalot's Avatar
    Join Date
    Feb 2015
    Posts
    16
    Thanks
    1
    Thanked 0 Times in 0 Posts

    Mapsupreme - Map FREEZED after loading

    Hi Vipul,

    I hope you are doing great. I am submitting this ticket on behalf of my client.

    Here is my client site: https://siteimportexport.com/

    - WordPress 4.3.2
    - Mapsupreme Version 1.2.0.9

    Problem: If you visit the website you'll notice the map freezes upon loading. You'll not be able to scroll, zoom, or click on the map pins.

    I am trying to find a solution to fix this problem for long time now but no luck yet.

    Here is a list of things I tried so far:

    - Upgraded/downgraded WordPress versions to check if the plugin works. The Map plugin partially works if I downgrad to the previous WordPress version
    - Changing plugin settings (set "Minimum Grid Size in case of Map with Grouping" to 2) partially resolves the issue in my local but not in the live site (done)
    - Cross matching everything
    * copy of the live site: http://79mplus.net.au/siteimportexport/ - currently running latest version of WordPress (Version 4.5.2) and Mapsupreme plugin (Version 1.3.9)
    * same issue with a previous backup of the site, you can chcek this here: http://79mplus.net.au/siteimportexportold/
    - Deactivate all the plugins in the copy of the live site to find out if any plugin is conflicting with the Map plugin

    Could you please kindly help us in this regards?


    Thanks again,

    Mahmudur

    mahmudur@79mplus.com

  2. #2
    Marketplace Seller vipul's Avatar
    Join Date
    Jun 2012
    Location
    Surat,Gujarat,India
    Posts
    1,647
    Thanks
    0
    Thanked 172 Times in 170 Posts
    You must be an AppThemes customer and logged in to view this response. Join today!

  3. #3
    Thread Starter
    Expired Customer jnutzalot's Avatar
    Join Date
    Feb 2015
    Posts
    16
    Thanks
    1
    Thanked 0 Times in 0 Posts
    You must be an AppThemes customer and logged in to view this response. Join today!

  4. #4
    Marketplace Seller vipul's Avatar
    Join Date
    Jun 2012
    Location
    Surat,Gujarat,India
    Posts
    1,647
    Thanks
    0
    Thanked 172 Times in 170 Posts
    You must be an AppThemes customer and logged in to view this response. Join today!

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Similar Threads

  1. Mapsupreme
    By akeel in forum Mapsupreme
    Replies: 12
    Last Post: August 21st, 2015, 02:26 AM
  2. Mapsupreme not loading jobs
    By johnjohnjohn in forum Mapsupreme JobRoller
    Replies: 1
    Last Post: September 15th, 2013, 02:50 AM
  3. Not sure how to use MapSupreme
    By rapidweb in forum Mapsupreme
    Replies: 9
    Last Post: July 10th, 2013, 01:25 AM
  4. Mapsupreme does not appear !!
    By pthepaut in forum Mapsupreme JobRoller
    Replies: 2
    Last Post: March 17th, 2013, 05:26 AM
  5. [SOLVED] Images Loading issue while loading page
    By omkarphatak in forum Slider Ultimate
    Replies: 4
    Last Post: February 15th, 2013, 01:08 AM