Thread: Access to premium support forums

Access to premium support forums

Hello. I'm a freelance developer and have a client who had a previous developer purchase classipress for her. This developer has disappeared into the night with the appthemes login/password and I am now helping her with some customizations. Is there any way for us to prove she should have access to the forums? There is an answer thread there I really need to read.

Thanks,
Carmine

I am sorry only the original registered licensed user can fully access the support forum.

If you client did purchase the theme here at Appthemes, the login info is usually sent to his/her email address including the paypal payment confirmation. She just can try the "lost password" during login to see if she/he can recover login details.