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Thread: Important Request for clarity on Membership Pack and Ad Expiry

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    Important Request for clarity on Membership Pack and Ad Expiry

    Please could you clarify this as it is not clear to the customer, or to me.

    Let us say someone buys a Membership Pack that lasts for 1 year, during which they have unlimited Ad postings.
    meanwhile, Ads are set to run for 1 Year before expiry.

    So, to be clear: Ads are set to last a year. Membership Packs are set to last a year.

    6 Months into their Membership year, they post an Ad.

    Therefore, 6 Months later, the Membership Pack has expired, but the Ad still has 6 months to run.

    My question is: in such a case: does the Ad continue to run for a further 6 months, even though the poster cannot edit it, unless he or she renews the membership pack? Or does the Ad move into expired, coinciding with the expiry of the poster's membership pack?

    I need to be clear with customers, who buy a membership pack, whether they are buying Ads that run for a year, or that run for the period of their membership pack. Otherwise, there could be potentially serious legal issues relating to miss-sell.

    Thus, please ensure the answer is definite and definitive.

    Many thanks for you help

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    Repeat Post: Clarifying Expiry of Membership and Ads!!

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    Last edited by dubya; February 28th, 2012 at 05:10 PM. Reason: merged threads
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