Results 1 to 5 of 5

Thread: Support Team? Where are you?

  1. #1
    Thread Starter
    Expired Customer dadamchu's Avatar
    Join Date
    Mar 2014
    Location
    Philippines
    Posts
    33
    Thanks
    8
    Thanked 3 Times in 3 Posts

    Support Team? Where are you?

    I have reported 4 bugs in version 3.3.3 and haven't seen any response from the support team. Given the price of this theme and the annual renewal, it's normal that buyers expect that they will be there to at least look into these. Sad to say, they don't. Good thing though, the community is very active in helping each other though this should have been done by the so-called support team. I've encountered 2 couple of bugs reported 4 years ago and are still present in the current version.

    Can somebody please take a look into these?

    http://forums.appthemes.com/help-usi...g-order-70153/
    http://forums.appthemes.com/report-c...red-ads-70378/
    http://forums.appthemes.com/classipr...me-page-70615/
    http://forums.appthemes.com/help-usi...-proper-70699/

  2. #2
    rubencio's Avatar
    Join Date
    May 2010
    Location
    Spain
    Posts
    3,804
    Thanks
    268
    Thanked 316 Times in 278 Posts
    You must be an AppThemes customer and logged in to view this response. Join today!

    r u b e n c i o . c o m


    Since 2010 providing AppThemes solutions,
    Plugins and the best childthemes...



  3. #3
    samcy's Avatar
    Join Date
    Mar 2012
    Location
    Germany
    Posts
    12,098
    Thanks
    121
    Thanked 1,756 Times in 1,442 Posts
    You must be an AppThemes customer and logged in to view this response. Join today!
    Rolf Hassel (Samcy)

  4. #4
    Thread Starter
    Expired Customer dadamchu's Avatar
    Join Date
    Mar 2014
    Location
    Philippines
    Posts
    33
    Thanks
    8
    Thanked 3 Times in 3 Posts
    You must be an AppThemes customer and logged in to view this response. Join today!

  5. #5
    samcy's Avatar
    Join Date
    Mar 2012
    Location
    Germany
    Posts
    12,098
    Thanks
    121
    Thanked 1,756 Times in 1,442 Posts
    You must be an AppThemes customer and logged in to view this response. Join today!
    Rolf Hassel (Samcy)

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Similar Threads

  1. [SOLVED] Classipress dont have support team?
    By gudkisserr in forum Help Using ClassiPress
    Replies: 10
    Last Post: February 10th, 2013, 12:03 PM
  2. To the Classipress/appthemes SUPPORT TEAM
    By badmaash in forum ClassiPress General Discussion
    Replies: 1
    Last Post: December 18th, 2012, 01:13 PM
  3. Paypal team requesting classipress team for information
    By webdesignstudio in forum Report ClassiPress Bugs
    Replies: 4
    Last Post: June 12th, 2012, 08:47 AM
  4. Where is this support team???
    By pablocustodio in forum ClassiPress General Discussion
    Replies: 1
    Last Post: May 25th, 2012, 01:05 PM