Results 1 to 4 of 4
Like Tree1Likes
  • 1 Post By joes

Thread: How to tell when a reported bug has been fixed?

  1. #1
    Thread Starter
    red20me's Avatar
    Join Date
    Jul 2013
    Location
    United Kingdom
    Posts
    473
    Thanks
    1
    Thanked 104 Times in 93 Posts

    How to tell when a reported bug has been fixed?

    Hi,

    I've reported a couple of bugs recently, and had them verified as genuine bugs by Dimitris. The problem I have is that since then they have gone into a black hole. I have no idea if and when Appthemes plan to fix these bugs, and there seems to be no structure in place for announcing when a new dev build has been released or what that dev release fixes. How am I supposed to know whether a reported bug has been fixed if you don't tell me?


    Am I missing something? Are you waiting for me to fix it myself and post the solution here? One of the bugs is, IMO, quite serious and a real problem for me, but it's also too complex for me to fix myself. I would really, really like someone to respond to say when a fix is likely, and how it will be announced, so that I can apply it when it does arrive.

    The bug in question is that you can get multiple payment plans 'stuck' onto a listing with no way of getting rid of them, just by selecting a plan, moving forwards a page, then going back and selecting a new plan...

    I had assumed that genuine bugs would have some kind of priority over other forum activity...and that genuine, verified-by-Appthemes bugs would be fixed pretty rapidly....

    Also, the dev build states that it is generated nightly, but I have used WinMerge to compare several dev releases with the one I downloaded weeks ago, and there are no differences...again, am I missing something here?

    Please at least reply to this post, even if it's not good news...



  2. #2
    joes's Avatar
    Join Date
    Nov 2012
    Location
    Australia
    Posts
    877
    Thanks
    12
    Thanked 358 Times in 261 Posts
    You must be an AppThemes customer and logged in to view this response. Join today!
    dimitris likes this.

  3. #3
    Thread Starter
    red20me's Avatar
    Join Date
    Jul 2013
    Location
    United Kingdom
    Posts
    473
    Thanks
    1
    Thanked 104 Times in 93 Posts
    You must be an AppThemes customer and logged in to view this response. Join today!

  4. #4
    dimitris's Avatar
    Join Date
    Oct 2011
    Location
    Earth
    Posts
    20,617
    Thanks
    222
    Thanked 1,873 Times in 1,770 Posts
    You must be an AppThemes customer and logged in to view this response. Join today!

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Similar Threads

  1. Radius Mis-Reported
    By blue61em in forum Report JobRoller Bugs
    Replies: 1
    Last Post: July 24th, 2013, 09:08 PM
  2. Bug Reported
    By 3d3d in forum Report Clipper Bugs
    Replies: 1
    Last Post: August 1st, 2012, 01:35 PM
  3. Clicks Not Being Reported?
    By seointern in forum Clipper General Discussion
    Replies: 2
    Last Post: June 23rd, 2012, 07:59 AM