Page 1 of 2 12 LastLast
Results 1 to 10 of 18

Thread: Editor role cannot log in

  1. #1
    Thread Starter
    Member probationinfo's Avatar
    Join Date
    Jun 2019
    Posts
    78
    Thanks
    4
    Thanked 0 Times in 0 Posts

    Editor role cannot log in

    Hello! I added a new user as an editor but he cannot log in. He enters his password and is just redirected to the login page every time. WPEngine tech support tested the plugins and this theme and determined that it is Vantage that is causing the problem. I have changed his role to Admin for now because we have to start his training but he really should be an editor. Please advise and thank you for your help.

  2. #2
    jomarkosabel's Avatar
    Join Date
    Mar 2009
    Location
    Philippines
    Posts
    41,011
    Thanks
    170
    Thanked 3,409 Times in 3,280 Posts
    You must be an AppThemes customer and logged in to view this response. Join today!
    Please help our moderating team work more efficiently by not sending us support questions via PM. You can read more about how AppThemes support works here. However, you can send a PM to follow up and remind me if I missed your support request/thread.

    Thank you and have a nice day.

  3. #3
    Thread Starter
    Member probationinfo's Avatar
    Join Date
    Jun 2019
    Posts
    78
    Thanks
    4
    Thanked 0 Times in 0 Posts
    You must be an AppThemes customer and logged in to view this response. Join today!

  4. #4
    jomarkosabel's Avatar
    Join Date
    Mar 2009
    Location
    Philippines
    Posts
    41,011
    Thanks
    170
    Thanked 3,409 Times in 3,280 Posts
    You must be an AppThemes customer and logged in to view this response. Join today!
    Please help our moderating team work more efficiently by not sending us support questions via PM. You can read more about how AppThemes support works here. However, you can send a PM to follow up and remind me if I missed your support request/thread.

    Thank you and have a nice day.

  5. #5
    jomarkosabel's Avatar
    Join Date
    Mar 2009
    Location
    Philippines
    Posts
    41,011
    Thanks
    170
    Thanked 3,409 Times in 3,280 Posts
    You must be an AppThemes customer and logged in to view this response. Join today!
    Please help our moderating team work more efficiently by not sending us support questions via PM. You can read more about how AppThemes support works here. However, you can send a PM to follow up and remind me if I missed your support request/thread.

    Thank you and have a nice day.

  6. #6
    Thread Starter
    Member probationinfo's Avatar
    Join Date
    Jun 2019
    Posts
    78
    Thanks
    4
    Thanked 0 Times in 0 Posts
    You must be an AppThemes customer and logged in to view this response. Join today!

  7. #7
    Thread Starter
    Member probationinfo's Avatar
    Join Date
    Jun 2019
    Posts
    78
    Thanks
    4
    Thanked 0 Times in 0 Posts
    You must be an AppThemes customer and logged in to view this response. Join today!

  8. #8
    Thread Starter
    Member probationinfo's Avatar
    Join Date
    Jun 2019
    Posts
    78
    Thanks
    4
    Thanked 0 Times in 0 Posts
    You must be an AppThemes customer and logged in to view this response. Join today!

  9. #9
    jomarkosabel's Avatar
    Join Date
    Mar 2009
    Location
    Philippines
    Posts
    41,011
    Thanks
    170
    Thanked 3,409 Times in 3,280 Posts
    You must be an AppThemes customer and logged in to view this response. Join today!
    Please help our moderating team work more efficiently by not sending us support questions via PM. You can read more about how AppThemes support works here. However, you can send a PM to follow up and remind me if I missed your support request/thread.

    Thank you and have a nice day.

  10. #10
    jomarkosabel's Avatar
    Join Date
    Mar 2009
    Location
    Philippines
    Posts
    41,011
    Thanks
    170
    Thanked 3,409 Times in 3,280 Posts
    You must be an AppThemes customer and logged in to view this response. Join today!
    Please help our moderating team work more efficiently by not sending us support questions via PM. You can read more about how AppThemes support works here. However, you can send a PM to follow up and remind me if I missed your support request/thread.

    Thank you and have a nice day.

Page 1 of 2 12 LastLast

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Similar Threads

  1. How to use Gutenberg editor on Store/coupon editor in Clipper theme
    By narayana1984 in forum Help Using Clipper
    Replies: 11
    Last Post: April 27th, 2024, 10:08 AM
  2. [SOLVED] editor role unable to access mydomain.com/wp-admin
    By hzmhzm in forum Help Using ClassiPress
    Replies: 5
    Last Post: October 24th, 2020, 07:28 AM
  3. User with Editor role cannot access dashboard
    By patyb in forum Help Using HireBee
    Replies: 2
    Last Post: May 13th, 2016, 08:45 AM
  4. How to use text editor on profile page editor?
    By ekkawat in forum Profiler for Vantage
    Replies: 1
    Last Post: April 19th, 2015, 10:05 PM
  5. How to permit editor role to view Payments
    By manishkhullar in forum ClassiPress General Discussion
    Replies: 0
    Last Post: July 20th, 2013, 08:54 AM