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Thread: Editor role cannot log in

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    Editor role cannot log in

    Hello! I added a new user as an editor but he cannot log in. He enters his password and is just redirected to the login page every time. WPEngine tech support tested the plugins and this theme and determined that it is Vantage that is causing the problem. I have changed his role to Admin for now because we have to start his training but he really should be an editor. Please advise and thank you for your help.

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