Results 1 to 6 of 6

Thread: Employer response to Application Email is received by site admin instead of employer

  1. #1
    Thread Starter
    eilserus's Avatar
    Join Date
    Nov 2011
    Location
    United States
    Posts
    154
    Thanks
    3
    Thanked 5 Times in 5 Posts

    Employer response to Application Email is received by site admin instead of employer

    Hi Spartac,

    So I just noticed the theme brands the emails with the domain name instead of the Wordpress default. This is an awesome feature, and one that Appthemes should have built into the default Jobroller. But I'm running into one small hiccup.

    Here's 3 user examples and their emails:

    bill@example.com (site admin email)

    joblister@examplecompany.com (employer - job lister)

    tom@examplejobseeker.com (job seeker - applicant)
    --------------------------------------------------------

    Ok, so our Job lister puts a job on the website, and the applicant then applies. the employer receives the application, branded with the domain name instead of Wordpress (great!), now the employer responds to the application email from the jobseeker with further instructions, like fill out an application etc. the problem i'm running into, is when the employer replies to the application email, the reply goes to the site admin and not the job seeker. i've received half a dozen responses from employers responding to applicants this way.

    I've also tested this with a job lister account and a job seeker account on my test domain. In the past, before I purchased Simplux, I tried using a MailFrom plugin to brand the emails, but they cause the same problem with email routing when the employer tries to respond to the applicant. They brand the emails, which is great, but when the employer responds to the application, because of this branding, it gets routed to the website admin email instead of the applicants email.


    What the email path should be:
    job applicant email goes to employer ----> employer response to job application email goes to job applicant ----> job applicant receives employer response


    What the email path is currently doing:
    job applicant email goes to employer ----> employer response goes to site admin email ----> website admin receives response from employer, job applicant does not ----> site admin then forwards employers response email to job applicant.


    I do use Google Apps for email and just general gmail addresses on my test site. Please let me know if you can replicate this. Thank you.

  2. #2
    Marketplace Seller spartac's Avatar
    Join Date
    May 2011
    Posts
    7,169
    Thanks
    74
    Thanked 829 Times in 807 Posts
    You must be an AppThemes customer and logged in to view this response. Join today!
    jobthemes.com









    We answer the questions in threads as fast as the private messages, So do not send support questions via private message. Use the forum instead and open a new thread for every issue.
    Before you send any PM , Please read These rules .

  3. #3
    Thread Starter
    eilserus's Avatar
    Join Date
    Nov 2011
    Location
    United States
    Posts
    154
    Thanks
    3
    Thanked 5 Times in 5 Posts
    You must be an AppThemes customer and logged in to view this response. Join today!

  4. #4
    Marketplace Seller spartac's Avatar
    Join Date
    May 2011
    Posts
    7,169
    Thanks
    74
    Thanked 829 Times in 807 Posts
    You must be an AppThemes customer and logged in to view this response. Join today!
    jobthemes.com









    We answer the questions in threads as fast as the private messages, So do not send support questions via private message. Use the forum instead and open a new thread for every issue.
    Before you send any PM , Please read These rules .

  5. #5
    spdaic's Avatar
    Join Date
    Aug 2012
    Location
    mexico
    Posts
    54
    Thanks
    0
    Thanked 0 Times in 0 Posts
    You must be an AppThemes customer and logged in to view this response. Join today!

  6. #6
    Marketplace Seller spartac's Avatar
    Join Date
    May 2011
    Posts
    7,169
    Thanks
    74
    Thanked 829 Times in 807 Posts
    You must be an AppThemes customer and logged in to view this response. Join today!
    jobthemes.com









    We answer the questions in threads as fast as the private messages, So do not send support questions via private message. Use the forum instead and open a new thread for every issue.
    Before you send any PM , Please read These rules .

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Similar Threads

  1. email to employer after listing has been approved
    By ukhousingjobs in forum Report JobRoller Bugs
    Replies: 1
    Last Post: May 26th, 2012, 04:49 PM
  2. Replies: 3
    Last Post: April 30th, 2012, 11:12 PM
  3. Send email to employer
    By ennovsys in forum JobRoller General Discussion
    Replies: 4
    Last Post: February 4th, 2012, 04:56 AM