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*** New Marketplace Support Model ***

As of February 24, 2015, some Marketplace items no longer provide support in the forums. Sellers have the option to provide support on their own site or via a 3rd party application.

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Visit the Marketplace item's page and look under the "Support" tab. In addition, if you see the forum and are able to post a new thread, it's the correct way to request support.
How come some items still have a forum setup but I can't post a new thread?
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Thread: Card decline message not appearing

September 9th, 2019 #1
usa4sale

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Card decline message not appearing
We had a customer give the wrong billing address, but the Stripe widget showed a green check and the gateway didn't respond with any error to the user.

The Stripe log and Stripe shows the following reply:
Code:

{ "error": { "code": "incorrect_zip", "doc_url": "https://stripe.com/docs/error-codes/incorrect-zip", "message": "The zip code you supplied failed validation.", "param": "address_zip", "type": "card_error" } }
I'm using that latest version 2.0.1 which is about a year old.

Here's the Stripe API versions that are active:
stripe.JPG
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September 11th, 2019 #2

jomarkosabel

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September 19th, 2019 #3

usa4sale

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September 20th, 2019 #4

jomarkosabel

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October 4th, 2019 #5

jomarkosabel

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October 6th, 2019 #6

usa4sale

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October 7th, 2019 #7

jomarkosabel

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October 8th, 2019 #8

jomarkosabel

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