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Thread: Lackluster Support from Appthemes

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    Expired Customer gonesmith's Avatar
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    Lackluster Support from Appthemes

    Now, I'm not normally one to complain (I hope) but I have noticed a bit of a trend on these forums in regards to answers for support questions. Most of the answers I have been reading from the Appthemes support team seem to fall into one of four categories;

    1. Q. Can this be done?
    A. Yes / No (often with no further explanation).
    2. Q. How do you do this?
    A. Ask the community.
    3. Q. I'd like this feature, any suggestions?
    A. Submit the idea to the ideas exchange.
    4. Q. Any of the above.
    A. ...... (no answer).

    Of course we do on occasion get some genuinely helpful replies but it is getting to the point where I no longer expect to find any help on these forums and have started looking elsewhere to find answers.

  2. The Following 3 Users Say Thank You to gonesmith For This Useful Post:

    carlos takemura (August 23rd, 2012), guerrero (August 23rd, 2012), lelaiskandar (November 4th, 2012)

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    Rolf Hassel (Samcy)

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    annonse (August 5th, 2012), archersoftech (August 23rd, 2012)

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    Expired Customer gonesmith's Avatar
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    Expired Customer gonesmith's Avatar
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    Rolf Hassel (Samcy)

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  12. The Following 2 Users Say Thank You to annonse For This Useful Post:

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