Thread: Job Alerts Not Working

Job Alerts Not Working

I have never been able to get the job alerts to work on my site although there have been 1200+ alerts set up by users. I have just installed the latest dev build and am making the attempt to get this issue fixed.

Here is the support ticket I just filed with my webhost (Lightning Base):

I have the latest JobRoller dev build installed and working now. I also have my child theme installed and working. I have cleared the logs as well and have the debug turned on.

I have removed all of the "sending" plugins and am utilizing the built-in WP emailer. The email address is support@coloradojobbase.com.

I have a test job seeker account setup with an alert enabled for the keyword "marketing" to be sent to my personal email at kerlewine@gmail.com.

Theoretically, I should receive at least one job alert per day.

I am able to send and receive a test job alert. I have attached a text file with the header and body text.

I will be uploading new jobs by Tuesday morning. I would really like to get this working since it creates a positive feedback loop to the site and could double traffic.

Somehow I don't think the jr_job_alerts chron is working properly. It is set to fire every 10 minutes. I have the Crony Cronjob Manager plugin installed and a chron set up to run every 10 minutes. It executes this code:

<?php flush_rewrite_rules(); ?>

The purpose of this is supposedly to make sure the other chron jobs fire.

I don't know where the problem lies, but would appreciate any assistance you can provide. It would be nice to get this working.

I have previously had the WP SMTP plugin installed and that didn't fix the issue. I have also tried the WP SES plugin to see if it would work with my Amazon SES account. In both cases, I can send and receive the test email just fine, but the job alerts are not firing and being sent. I have a test account with a personal email set up and a single, ubiquitous keyword, but was only getting about one alert every six weeks or so when I should get at least one every day.

If it makes a difference, most of the jobs on my site are imported - about 400 per day and I use the WP All Import Pro plugin for this.

It appears that the jr_job_alerts is probably not being fired properly to generate the alert emails. I have debug logging turned on and my host is monitoring the email log on his side.

I need to know what else can be done to fix this issue. My host is running Apache servers and has PHP 5.4.45 installed.