Thread: Forum requests

Forum requests

Hi guys. I know this isn't the right place to post this but you don't have a place for such things. So my first suggestion is:

• Open a thread about this forum optimizations and requests.

I'm a big fan of this kind of forum support and I use it a lot for some of my projects. I'm also a power user of smartphones (Android & iPhone) and I access forum's and other stuff with them lot of times. Many and many people also like this platforms and in future many more will use it. So would be great if you could implement two very basic things:

• Tapatalk. This is a GREAT implementation because it's an amazing way to navigate and participate in Forum with a friendly user interface for all of us with smartphones. It supports vBulletin, IPBoard, phpBB or SMF forum that has activated Tapatalk plugin, it's FREE and over 6000 are using it.
  
• User should have the option to edit/delete their posts. Some times we want to correct something or simply delete a post and, right now, we can't. Implementing this is very simple.

I suggest you have a look to www.villainrom.co.uk portal, one of many forum's I use and one of the best and most participated I know.

I just remembered another thing (if I could edit my last post I didn't need to make another post!).

You should give in settings the option to user to opt for a time limit for logout. This moment is a real pain in the a** having to login each 5 minutes or so.

A timely request since more and more people are now using mobile devices in surfing the net.

On other hand, allowing users to edit/delete their posts might be counter productive as it will be hard to track support when users keep on editing what they are posting after a day or so. The best way I think to implement it is to allow users to edit their posts only within a specified period of time after they have posted.

I don't have any problem with the time out. Just check on the remember me button when you log in.

Anyway, I will refer your request to the forum admin for consideration.

The forums will work a lot better when there is a non-forum Knowledge Base that contains answers the all the common questions that get asked over and over in the forum.

Also, closing topics once they are answered would help a lot. I know when I have a question and see a thread with the same or similar question, I'm going to the one that was answered (and is now closed).

Hurray! Finally we can re-edit our last posts. Great news.

Thanks guys.

I am planning to put together a FAQ thread for each section (similar to the one I did in pre-sales), stickied at the top for this purpose. The main reason to keep it in the forums is because this is where all support takes place. Also our forums used to be open to everyone, even non-customers, and this meant that people who weren't legitimately purchasing a licence were able to get support. This was obviously not ideal, which is why lots of areas are locked down now.

And yes I agree, topics should be closed off when resolved, and we do use the [SOLVED] prefix to indicate when an issue has been resolved. I guess part of the problem is that we don't always want to lock a thread unless we know for sure the original poster is no longer having issues but we don't always get an update from the customer. Also, sometimes other people hijack the thread and add additional questions which can confuse matters.. We are trying to improve a lot of the processes here in the forums, which is why the prefixes were added, so I probably will at some stage soon go back and update a lot of older threads

Pepsi, great to know you're planing to optimise forum. About your ideas I think you'll have a big headache trying to put the prefix you mentioned in so many threads, many of them very old.

I really think you should consider something like this issue list: http://code.google.com/p/k9mail/issues/list. The idea is having a chronological list of identified problems and have a global view of solving progress. Much more professional, organized and easy maintained. Also would be much more helpful for developers in future.

Could be a something like "change log/bug report/requests" mix.

Great suggestions Pedro. We've just implemented both post editing (10 min limit) and TapaTalk.

You can now access the AppThemes forum from your iPhone or Android smartphone (need to download the Tapatalk app first).

Already have it on myAndroid several time now. Going send a message right now.

My and AppThemes forum first Tapatalk post.

Congratulations.

Sent from my Android using Tapatalk